EXCHANGE & RETURN POLICY
We value your business, care about your satisfaction, and prove it with our 30 day return policy! If our products are not living up to your expectations, follow our simple warranty process for an exchange or refund on any used items.
** Please text 623-263-8300 or email support@bellaflutter.com. Include your Order ID and a photo of your product. Thank you.
=================================
Return Policy for All Products
The refund period for eligible products* is within 30 days of delivery receipt (according to the USPS delivery date).
- You must pay the shipping fees to get the product to us, and we will cover the cost to ship your new product to you.
- Please email support@bellaflutter.com to get the return address.
- We may require photos in the case of damaged items so we can follow the proper claims procedures with the post office or vendors.
- Unfortunately, we are unable to accept returns on e-gift cards, While Supplies Last products, and non-product Consultant Store purchases (i.e. marketing materials and catalogs).
Return by Mail
1. Pack your return with adequate packaging material.
2. Include your original packing slip and indicate the reason for return.
3. Send your return to: BellaFlutter Return Center
4. For proof of delivery, we recommend that you return items via UPS or insured USPS. Get a return tracking number to verify your package arrives at our facility.
Refund Method
Refunds will be credited once products have been received and processed, to the original method of payment, whether debit/credit card or PayPal. Please allow up to 10 business days for refunds to become available in your account, depending on your banking establishment.
*At our discretion, we reserve the right to deny any exchange or refund request.
